Know Your CBD - Frequently Asked Questions

Cannabidiol (CBD) has become one of the hottest wellness trends.  By now, you've probably run into a product containing cannabidiol (CBD), but many people still don't really know what CBD is. 

Is it cannabis/marijuana? Is it safe? Is it legal? Does it actually work?

The questions here have been answered by a Certified Cannabis Consultant. Should you still  have any unanswered questions, please get in touch by completing the form below and we'll get back to you as soon as possibleWhat is CBD answers know CBD Cannabis Consultant Certification







  • What is CBD? 

    • CBD stands for cannabidiol
    • CBD is one of the 100+ chemical compounds found in both known types of cannabis plants, which include hemp and marijuana.
    • These compounds are called cannabinoids, and they interact with the body's endocannabinoid system (refer Question 4)
    • CBD is one of the most common compounds found in cannabis plants – including both hemp and marijuana strains – the other common compound being the well-known (and well-demonized) THC.
    • Though CBD and THC are found in the same plant, THC comes from the leaves and flowers of the cannabis sativa species, often referred to as marijuana; while CBD typically is derived from the stems and seeds of a type of cannabis known as hemp
    • Technically speaking, it’s THC that has long been classified as illegal since it is the compound that “gets you high” while cannabis plants containing negligible (or zero) THC have no psychoactive effects
    • Since hemp has practically zero THC, products made from Hemp CBD have two important advantages:  they don’t make you high and they are legal to use and to carry with you (legal limit of less than 0.001% THC)
    • CBD has recently become the most-talked about cannabis compound as research is now showing many benefits that promote whole-body health.


  • Is CBD safe? 

    • According to the World Health Organization CBD is safe with no potential for abuse. In a November 2017 report, WHO found that CBD does not contain any adverse health effects and that the non-psychoactive cannabinoid is well-tolerated in both humans and animals. The groundbreaking WHO report not only mentioned that CBD has ''been demonstrated as an effective treatment for epilepsy" but also pointed to ''preliminary evidence'' that CBD has the potential to be useful in other conditions such as cancer, Alzheimer's disease. Parkinson's and many other medical conditions.
    • Apart from the report by the WHO, another very important factor in determining the safety of CBD, is testing and quality control 
    • There are hundreds of CBD products on the market, and yet, there remains a serious lack of oversight when it comes to testing. With discrepancies across different countries and their individual regulations, as well as problems with manufacturers meeting their own label claims, it’s no wonder CBD is still so stigmatized.  Koi naturals, in particular is a brand who is a leader in this regard.  All products undergo full panel testing by a 3rd party accredited lab and is issued a Certificate of Analysis, giving you the full visibility into the potency and purity.  You can scan the QR code on each product to view the lab results of each batch

  • Is CBD legal in South Africa?

    CBD can be bought and sold as a health supplement for health enhancement, health maintenance or relief of minor symptoms (low-risk) claims, under certain limitations:. 

    • Products that contains less than 0,001 % THC for ingestion are excluded from the Medicines Act, therefore are currently not unlawful for distribution. 
    • The CBD Legal Daily Intake is 20mg. 
    • Processed Cannabis seed products (e.g. hemp seed oil, cosmetics containing hemp seed oil) are specifically excluded from Schedule 6 when: (a) the THC concentration is ≤ 0,001 % and (b) the product does not contain whole cannabis seeds

    The South African Health Products Regulatory Authority (SAHPRA), is responsible for the regulation and compliance of Cannabis-containing products in South Africa. You may also refer to the following document should you need more details:

    Government Notice No. 586, Government Gazette No. 43347, issued on 22 May 2020

  • Can CBD help me and how?

    • Products containing CBD can assist with managing chronic pain, anxiety, headaches, insomnia, digestive complaints, seizures and much more by interacting with your body's own endocannabinoid system to heal and support optimum health.
    • The exact function of CBD involves the body's endocannabinoid system
    • This system is an internal structure that the body uses to maintain certain neurotransmitters. These transmitters, created within the body, are known as endogenous cannabinoids, or endocannabinoids. Endocannabinoids function very similarly to cannabinoids found in cannabis, including CBD and THC. When these components are introduced into the body they are able to coordinate with the endocannabinoid system and promote changes in the body hormone levels, physical state and more.

  • How much does CBD cost? How to understand price differences

    There are a few factors that affect the price of CBD: 

    1. The first thing to note is that producing and testing medical-grade cannabis extracts, to ensure the highest quality of CBD and lower quantities of THC (so that you won’t feel any psychoactive effects like “getting high”), is far more expensive than harvesting recreational cannabis.
    2. Where a product is produced can also affect its cost. For example, organically-derived international products will cost more to import and distribute than local brands.
    3. While CBD can be expensive to produce depending on the location, production process and multiple formulas, this also means that you can choose between different kinds of CBD potencies in a wide variety of products.
    4. Lab-testing. CBD needs to have passed stringent restrictions and regulations through third-party lab testing. If it’s not lab-tested, consider another brand.  Both CBD brands on this site comply with regulations in this regard. .
    5. Depending on your needs or what your  medical practitioner advises, you’ll be looking for either:
      1. Low-potency CBD = 0-300mg
      2. Mid-potency CBD = 300-600mg
      3. High-potency CBD = 600mg+

    How to make the most cost-effective choice?

    Always read the labels/packaging or website info. You should assess two specific things upfront before buying anything: 

    1. Lab testing.
    2. If quality is certified, then you can check for the amount of CBD in the product in milligram

    Easy Formula for calculating the cost efficiency:  

    Price ÷ total mg CBD = price per mg.

    For example, if a product costs R400 and contains 250 mg of CBD, the cost divided by the content = R1,60 per mg of CBD.

  • What extraction method is used for the CBD Oils sold through Healthy and Happy's store?

    CO2 extraction

  • What is CO2 extraction? Why is it important?

    CO2 Extraction is a process that uses pressurized carbon dioxide to pull the desired phytochemicals from a plant. In the world of cannabis, the process pulls all the essential cannabinoids, terpene oils and waxes out of the plant material. The alternative extraction technique is ethanol-based extraction. The result can oftentimes be residual solvents in the finished product. 

    CO2 extraction while more expensive, is the cleanest and most effective extraction technique available.

  • Which CBD product should I choose (will be the best for me)?

    It really is quite subjective to a specific application and desired treatment, so how you decide to use CBD products will often depend on what makes the most sense for what you’re treating: 

    • For example, if you’ve got chronic muscle tension or pain in joints from arthritis, you may find more (quick) relief from using a topical balm or cream. 
    • CBD Oil assists with a variety of wellness issues, including chronic pain, anxiety, headaches, insomnia, digestive complaints, seizures and much for an overall restorative experience and optimum health.
    • For a very busy lifestyle, the edibles can be very simple, convenient and easy to administer, mostly already in 10mg per dosage
    • If you’d like to supplement with CBD to quit smoking tobacco then CBD e-liquids may be more up your alley. H&H Online will be able to source e-liquids and devices for you, although it is not displayed on our site.

  • What is the difference between Full, Broad-spectrum and CBD Isolate?  The Entourage Effect

    Very important in your choice of CBD is to know the difference between Full-spectrum, Broad-spectrum CBD vs. CBD isolate

    • Both Full and Broad-spectrum products contain flavonoids, terpenes, numerous vitamins and minerals, phytonutrients and other cannabinoids like CBN, CBDV, THCV, CBG, CBC, THCA and CBDA, each with their own set of therapeutic benefits.. Although their content is significantly lower than CBD, they play a crucial role in the entourage effect
    • When multiple cannabinoids and other whole plant compounds are consumed, it creates something known as the “Entourage Effect”, which means they enhance each other’s effects. In this way, cannabinoids are more effective together than they are alone. Our returning customers is proof of the effectiveness and quality of our products.

    Should you want to consider CBD isolate, you need to know that although CBD isolate has the advantage of being the purest form of CBD, the effects may be less notable than when using a full-spectrum or broad-spectrum CBD product.


  • What is my ideal CBD dosage?

    Introducing a CBD to your daily routine is similar to choosing a multi-vitamin or nutritional supplement.

    • CBD dosage isn’t an exact science and each person’s needs are unique. In fact, this is true of almost all supplements. You don’t really know if you’ll be deficient in a certain vitamin on any given day while supplementing with a multi-vitamin. But you do know that should your body not find the vitamins it needs from your diet, then it will take what it’s lacking from the supplement and simply flush the rest.
    • As a nutritional supplement, CBD can be used to encourage the replacement of any natural cannabinoid deficits you may be experiencing. Sure, this is a really simple way of explaining a very complicated process. To answer the question more specifically, in order to find your ideal dosage, you should be doing two things:
    • Consulting with a qualified medical professional who is well versed in the therapeutic use of CBD.
    • General rule of thumb is to begin with a low dosage and then assess your symptoms over a couple of weeks. 
    • We also  recommend keeping a journal when you first start out

     After this, you can begin choosing to dose higher or even lower. This is the best way to eventually find the optimum dosage for you.

  • Does CBD Oil Have Side Effects?

    As is the case with almost all supplements, CBD may have potential side effects. These are usually mild and short-lived. Just as too much vitamin A can cause headaches, too much CBD can become unpleasant too. You may, for example expect heart palpitations if the dosage is too strong The golden rule when it comes to minimizing any side effects is to always use the lowest dose you possibly can to experience a relief of symptoms. This benefit-to-side-effect ratio is best achieved at the minimum effective dosage.

  • CBD an Ancient Wellness Practice, tell me more?

    If you are one of those people interested in history, cannabis as medicine, has a very long history:

    • The use of cannabis extracts as blood thinners and even anesthetics first appeared in the 2nd century B.C, and around A.D. 77 the Romans were using hemp extensively for pain relief too.
    • The ancient Chinese considered it one of the 50 fundamental herbs and were the first to write about its medical and spiritual benefits over 4,700 years ago.
    • The father of Chinese medicine, Shen Nung, used “ma” to treat an array of illnesses, including gout, rheumatism, malaria, and constipation.
    • Cannabis is mentioned in the Pen-ts'ao ching, the worlds oldest pharmacopoeia, which was compiled from Chinese oral traditions dating back 2700 B.C
    • Over in India, the use of cannabis flowers and seeds were used in a variety of balms and tinctures.
    • Of the 2,000 medicinal plants known in the vast field of Indian Ayurvedic medicine, cannabis is the most important among them.
    • While all these cultures occasionally inhaled the dried plant as smoke, it was most often used as a tincture or eaten
    • In fact, by the 17th century, the use of hemp extract as an appetite stimulant and antibiotic was well documented here and in Europe.
    • By the 18th century, cannabis was acknowledged for its various positive properties in humans and animals suffering from rheumatic diseases, cholera, tetanus and hydrophobia. However, moving into the 20th century, the rise in opioid-based medicines for pain relief saw the decline of many cannabis-based preparations.